Adding Status QuickCreate

RT Users
1

Hello community,
I am trying to add the status value to the QuickCreate.

In the section /share/html/Elements/QuickCreation I have added the code:

<&|/l&>Status:<& /Elements/SelectStatus, Default => $args->{Status$ % my $default_status = $args->{Status}

With this code, the status drop-down has been displayed in the QuickCreate dashboard. But the drop-down is empty, the different available status do not come out. Could you help me in the missing code so that the different status appear?

Thanks!

2

Sorry, forgive part of the code did not appear:

td class=“label”><&|/l&>Status</&>:

<& /Elements/SelectStatus, Default => $args->{Status$
/td>
select type=“select” name=“Status”>
% my $default_status = $args->{Status}
/select>
/td>
3

RESOLVE

The correct code is:

td class=“label”><&|/l&>Status</&>:

<& /Ticket/Elements/SelectStatus, Name => ‘Status’, Default => $args->{Status} &>
/td>