as the title suggests, I want to add the ‘resolved tickets’ to the Quicksearch function. So far, I only have New, Open and Stalled. I am on RT 4.2.8
I found a few ways to do this already (RT Wiki) for version 3.8.x but I also read on the forum that that way doesn’t work in the newer versions of RT
can I please get a brief description of what I need to add to get it working?