Hi everyone,
When commenting/replying, I sometimes want to add a once-off Cc to the
ticket, eg. to get approval from a manager, but I dont want to make him a
watcher for the ticket. (sort of the same functionality as in RT1)
Has anyone added a Cc field to the Update.html form? What other files would
need altering?
I appreciate you pointing me in the right direction.
Rehan van der Merwe