Yes you can use fetchmail. Is you do a search in the archives you will
find lot’s of examples on how to do this.
Or if you do a google search on fetchmail and exchange (or imap) there
will be examples on how to do this.
But for what it is worth:
You create a .fetchmailrc file in the users home directory that will be
checking the email
And to use this with exchange I think you would enter this in the
poll mail.server.ca with proto IMAP timeout 200 user 'firstname.lastname@example.org’
password ‘tar12345’ is ‘rt@localhost’ here
My syntax might be off
Then then add this to your rc.local file:
fetchmail -daemon 120 (where 120 is the number of seconds delay between
each check of the server for email)
[mailto:email@example.com] On Behalf Of Maciak,
Sent: Tuesday, June 21, 2005 2:35 PM
Subject: [rt-users] adding new users
Is there any instructions or tips on how to add a bunch (100-1000) of
non-priviledged users to RT?
I know I read that customers can send mail to RT and create a ticket but
is there a mechanism where it can grab mail from an exchange mailbox and
then process that as a ticket? for example all mail that goes to
firstname.lastname@example.org should be sent to the support queue.
Department of IT
City of Grand Rapids