Adding members to custom groups

re

I’ve successfully install RT 3.2.2 on Debian box (request tracker was
taken from debian unstable repository and recompiled for sarge). It
looks like everything works fine except managing groups and memebers. Is
there any bug in RT 3.2.2? Because I’ve created a list of new users and
a list of groups. Now when I try to add different users to a group
(Configuration -> Groups -> -> Members) and Add members users
list is empty? Is this a bug? Is there another way to add users to a
group.

regards,
Andraz

BOFH excuse #241:

Rosin core solder? But…

signature.asc (189 Bytes)

They probably need to be privileged users.On Fri, Feb 18, 2005 at 05:22:18PM +0100, Andraz Sraka wrote:

re

I’ve successfully install RT 3.2.2 on Debian box (request tracker was
taken from debian unstable repository and recompiled for sarge). It
looks like everything works fine except managing groups and memebers. Is
there any bug in RT 3.2.2? Because I’ve created a list of new users and
a list of groups. Now when I try to add different users to a group
(Configuration -> Groups -> -> Members) and Add members users
list is empty? Is this a bug? Is there another way to add users to a
group.

regards,
Andraz


BOFH excuse #241:

Rosin core solder? But…


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Then they don’t have permission to do what you want.On Fri, Feb 18, 2005 at 08:36:35PM +0100, a@aufbix.org wrote:

re

Navajanje Todd Chapman rt@chaka.net:

They probably need to be privileged users.

they are all privileged users with granted access to RT …

regards,
Andraz


AUFBIX: “bojni vzklik, poziv na boj” (battle cry…)
http://aufbix.org/

re

Navajanje Todd Chapman rt@chaka.net:

They probably need to be privileged users.

they are all privileged users with granted access to RT …

regards,
Andraz

AUFBIX: “bojni vzklik, poziv na boj” (battle cry…)
http://aufbix.org/

reOn Fri, 2005-02-18 at 14:03 -0500, Todd Chapman wrote:

Then they don’t have permission to do what you want.

what permissions must they have. I’m managing as root user, which as far
as I know, should have all the rights to do what ever I want. Am I
wrong?

regards,
Andraz

BOFH excuse #9:

doppler effect

signature.asc (189 Bytes)

Hi All,

I have installed RT 3.4.4 on Sun Solaris 9 successfully. I logged into RT
as root; created a new user with full access to RT( Let this user access
RT, Let this user be granted rights). Then I created a new custom group and
activated the group. No problem so far, everything works fine. Now when I
try to add user to the newly defined group (configuration-> Groups ->
members) I see Add members users list is empty. Is this a bug or am I
missing some configuration? I just discovered a mailing-list link
http://lists.bestpractical.com/pipermail/rt-users/2005-February/028935.html
with a similar problem.

Any help will be much appreciated.

Kind regards,
JJ