I am trying to add an additional widget to the dashboard for a password reset
ticket. We have a custom field called “Customers Name” and I was curious if
anyone knew how to call it in the QuickCreate script? I copied over the script
and have been modifying it, but I can’t figure out what the syntax is for
calling the custom field in the HTML. Thanks a lot for any help!
I am trying to add an additional widget to the dashboard for a password reset
ticket. We have a custom field called “Customers Name” and I was curious if
anyone knew how to call it in the QuickCreate script? I copied over the script
and have been modifying it, but I can’t figure out what the syntax is for
calling the custom field in the HTML. Thanks a lot for any help!
You have to call share/html/Elements/EditCustomField. Grep RT’s code
for examples.
RT Training Sessions (http://bestpractical.com/services/training.html)
- Boston March 5 & 6, 2012
Best regards, Ruslan.