Adding Custom Field to QuickCreate

I am trying to add an additional widget to the dashboard for a password reset
ticket. We have a custom field called “Customers Name” and I was curious if
anyone knew how to call it in the QuickCreate script? I copied over the script
and have been modifying it, but I can’t figure out what the syntax is for
calling the custom field in the HTML. Thanks a lot for any help!

I am trying to add an additional widget to the dashboard for a password reset
ticket. We have a custom field called “Customers Name” and I was curious if
anyone knew how to call it in the QuickCreate script? I copied over the script
and have been modifying it, but I can’t figure out what the syntax is for
calling the custom field in the HTML. Thanks a lot for any help!

You have to call share/html/Elements/EditCustomField. Grep RT’s code
for examples.


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Best regards, Ruslan.