Adding a custom field to the Dates grouping

RT Users
1

We have a date-based Custom Field for tickets that we’d like to be displayed in the existing Dates group. How can I make that happen?

2

Have you check this?
https://docs.bestpractical.com/rt/5.0.7/RT_Config.html#CustomFieldGroupings

1 Like
3

Thank you!

I don’t know how I skimmed over that bit, but I did. Before your helpful reply I tried to do something very similar but it wasn’t quite right.