Add "Take" button in query builder (v4.4.3)

RT Users
1

Hi,

Is there a way to add the Take button to a saved query? When I look at the default queues, like “25 newest unowned tickets” and similar, there is a Take button. In the query for these queues, “Take” is listed as “loc(Take),” but this option does not exist in my query builder.

Currently, I add the “Take” link to the “OwnerName” field, but I’d rather just have the button say what it’s doing.

I know 4.4.3 is kind of old, so maybe this was added later?

2 
 '<a href="__WebPath__/Ticket/Display.html?Action=Take&amp;id=__id__">Take</a>/TITLE:NBSP'
3

Where do I put that?