Add custom fields

RT Users
1

Hello,

I’m trying to add a custom field in the file “Quick Create”, but the CF is a
combobox which was created in the user interface. Do you know how I could do
it??

Thanks a lot!

ALBERTO VILLANUEVA VAL

Consultor

Altran

ParqueEmpresarial Las Mercedes, Edificio 1
C/ Campezo, 1. 28022 Madrid
Tel : + 34 91 744 46 00
Fax: + 34 91 415 24 57

http://www.altran.es www.altran.es

2

I have tried the next, but the code is the same that it’s in the file
“Create.html”

<& /Ticket/Elements/EditCustomFields, QueueObj => $QueueObj &>

% if ($TxnCFs->Count) {

% while (my $CF = $TxnCFs->Next()) {

<% $CF->Name %>: <& /Elements/EditCustomField, CustomField => $CF, NamePrefix => 
"Object-RT::Transaction--CustomField-" &><em><% $CF->FriendlyType

%></$

% }

% }

Thanks!

ALBERTO VILLANUEVA VAL

Consultor

Altran

ParqueEmpresarial Las Mercedes, Edificio 1
C/ Campezo, 1. 28022 Madrid
Tel : + 34 91 744 46 00
Fax: + 34 91 415 24 57

http://www.altran.es www.altran.es

size=2 width=“100%” align=center>De: rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] En nombre de Alberto
Villanueva
Enviado el: miércoles, 26 de noviembre de 2008 10:30
Para: rt-users@lists.bestpractical.com
Asunto: [rt-users] Add custom fields

Hello,

I’m trying to add a custom field in the file “Quick Create”, but the CF is a
combobox which was created in the user interface. Do you know how I could do
it??

Thanks a lot!

ALBERTO VILLANUEVA VAL

Consultor

Altran

ParqueEmpresarial Las Mercedes, Edificio 1
C/ Campezo, 1. 28022 Madrid
Tel : + 34 91 744 46 00
Fax: + 34 91 415 24 57

http://www.altran.es www.altran.es