If not already, is there a page or some doco someone can point me to. It would be nice to have a single page of all activity, that can be sorted by owner or queue.
You should be able to build one using SavedSearches and /or SavedCharts and put then in a Dashboard:
https://docs.bestpractical.com/rt/4.4.1/dashboards.html
https://docs.bestpractical.com/rt/4.4.1/dashboards_reporting.html