I have a RT 3.8.8 which was upgraded from 3.8.5.
The problem is when I answer a ticket via e-mail, and use accented chars in
the Subject. RT replaces these chars with a ? , and does not send the e-mail
Also, the chars are replaced in the body of the message with ? .
My outputEncoding is uft-8 (default). I tried to change
to Set($EmailOutputEncoding, ‘iso-8859-1’); , but it did not work too.
Thanks in advance.
Sergio Roberto Charpinel Jr.