About create transaction dir

I am a user of RT and have used it for month. But this week, I suddenly found it doesn’t work and noticed the maillog saying,

Dec 17 16:47:10 smtp1 qmail: 977042830.507542 delivery 6506: success: Could_not_create_dir_/var/rt/transactions/2000/Dec/17:_Permission_denied/did_0+0+1/

I wander qmail create the dir using which user, rt or qmail (not root of course), and why it works before and stop working suddenly. And my /var/rt/bin is below,

dr-xr-xr-x 3 root root 4096 Dec 4 14:23 .
dr-xr-xr-x 7 root root 4096 Sep 19 14:51 …
dr-xr-xr-x 2 root root 4096 Sep 26 15:30 cgi
lrwxrwxrwx 1 root root 24 Sep 26 15:30 rt → /var/rt/bin/suid_wrapper
lrwxrwxrwx 1 root root 24 Sep 26 15:30 rt-mailgate → /var/rt/bin/suid_wrapper
lrwxrwxrwx 1 root root 24 Sep 26 15:30 rtadmin → /var/rt/bin/suid_wrapper
-rwxr-xr-x 1 root root 2084 Sep 26 15:30 rtmux.pl
-r-xr-xr-x 1 root root 2166 May 10 1999 rtmux.pl.orig
lrwxrwxrwx 1 root root 24 Sep 26 15:30 rtq → /var/rt/bin/suid_wrapper
-r-xr-xr-x 1 root root 3405 Nov 1 11:08 stripmime
—s–x–x 3 rt root 12756 Sep 26 15:30 suid_wrapper

I don’t know what’s wrong with it. And I think qmail is always running as qmail as usual.

Would you pls be so kind to give some suggestion on this issue?

Thanks.

Charlie Zhu

Looks like someone changed permissions settings on your setup.

All of the /var/rt/bin should be owned/group = rt

It appears that you /var/rt/transactions directory is set wrong
as well. It needs to be owner/group rt:rt

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–I am a user of RT and have used it for month. But this week, I suddenly found it doesn’t work and noticed the maillog saying,
–Dec 17 16:47:10 smtp1 qmail: 977042830.507542 delivery 6506: success: Could_not_create_dir_/var/rt/transactions/2000/Dec/17:_Permission_denied/did_0+0+1/
–I wander qmail create the dir using which user, rt or qmail (not root of course), and why it works before and stop working suddenly. And my /var/rt/bin is below,
–dr-xr-xr-x 3 root root 4096 Dec 4 14:23 .
–dr-xr-xr-x 7 root root 4096 Sep 19 14:51 …
–dr-xr-xr-x 2 root root 4096 Sep 26 15:30 cgi
–lrwxrwxrwx 1 root root 24 Sep 26 15:30 rt → /var/rt/bin/suid_wrapper
–lrwxrwxrwx 1 root root 24 Sep 26 15:30 rt-mailgate → /var/rt/bin/suid_wrapper
–lrwxrwxrwx 1 root root 24 Sep 26 15:30 rtadmin → /var/rt/bin/suid_wrapper
—rwxr-xr-x 1 root root 2084 Sep 26 15:30 rtmux.pl
—r-xr-xr-x 1 root root 2166 May 10 1999 rtmux.pl.orig
–lrwxrwxrwx 1 root root 24 Sep 26 15:30 rtq → /var/rt/bin/suid_wrapper
—r-xr-xr-x 1 root root 3405 Nov 1 11:08 stripmime
-----s–x–x 3 rt root 12756 Sep 26 15:30 suid_wrapper
–I don’t know what’s wrong with it. And I think qmail is always running as qmail as usual.
–Would you pls be so kind to give some suggestion on this issue?
–Thanks.
–Charlie Zhu
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