Duncan Morgan - GMI wrote:
Currently when a ticket is sent in that contains a URL, it is not
clickable (i.e.- when I view source I see no tags). Is it
possible to change this behavior? Sorry but I’ve looked through the
documentation and can’t see anything on this.
IMHO http://wiki.bestpractical.com/index.cgi?ClickableLinks should
[ top-posting is baa-a-a-a-d ]
Note the comment in the source that it’s dangerous…
[ No he didn’t; I wrote that. Duncan replied: ]
So there is no safe/good way to do this? It was available in RT v2.x.
Oh, it will likely work, it just puts control of a privileged user’s
web browser into the hands of an unprivileged ticket email-submitter.
Presumably, you might pull nasty tricks that way.
There’s an extension, I think, for Firefox that adds “Open new tab on
selected text” when you select the text of a URL off the screen; might
that be a safer, but still acceptable, approach?
Jay R. Ashworth email@example.com
Designer Baylink RFC 2100
Ashworth & Associates The Things I Think '87 e24
St Petersburg FL USA http://baylink.pitas.com +1 727 647 1274
If you can read this... thank a system administrator. Or two. --me