I would like to remove the “Owner” tab from all users except for users
that belong to a certain group, (lets call it admins)
i would like to make it so that a user can only see queues (when
creating a ticket) for those queues that he has permissions for.
i would like it that when a user attempts to do anything, create a
ticket, view a ticket, etc… if there is no email address associated
with this user he should have to update that info. (NOTE: i am using
LDAP for authent)
thats about all i heavily modified it and so far so good but at these
three items i am a bit stumped.