A few questions about creating fields

RT Users
1

  1. Is it possible to create linked fields, meaning:
    Field1 will include a project (for example) and field2 will include a
    subject, when I will choose the project a the default value of the
    field2 will change to the first subject listed for that project.

  2. Is it possible to define RT to sort fields by name automatically
    without defining a soft number for each item?

  3. How can I insert many items into a selection field at once? Is there
    a txt file that contains the values which I can edit directly?

Thanks.

2

Yoav Artzi wrote:

  1. Is it possible to create linked fields, meaning:
    Field1 will include a project (for example) and field2 will include a
    subject, when I will choose the project a the default value of the
    field2 will change to the first subject listed for that project.
    In Request Tracker Wiki - “Enhanced CustomFields”
  1. Is it possible to define RT to sort fields by name automatically
    without defining a soft number for each item?
    May be it’s in latest versions, if it isn’t then you can hack it easily.
  1. How can I insert many items into a selection field at once? Is there
    a txt file that contains the values which I can edit directly?
    You can do it with commandline tool. Search in archives for examples of
    such scripts and on wiki.