A couple of new features

RT Developers
1

Hello,

We’ve added a couple of features to our RT that might be of benefit to a
wider group. I’d like to offer them for inclusion in the core product.
Here’s a brief description - please let me know if there’s interest in
these features and I can work on some patch files.

  1. Additional “To” recipients. Extends the idea of additional Cc & Bcc
    recipients. Additional To recipients are classified as "Other Recipients"
    in the scrip scheme of things.

  2. Transaction-level squelching. Gives the ability to suppress email (for a
    transaction only) to addresses that the scrips determine should normally
    receive email. This does not affect the ticket’s persistent squelch list.

Thanks,
Steve

2

Hello,

We’ve added a couple of features to our RT that might be of benefit to a
wider group. I’d like to offer them for inclusion in the core product.
Here’s a brief description - please let me know if there’s interest in
these features and I can work on some patch files.

  1. Additional “To” recipients. Extends the idea of additional Cc & Bcc
    recipients. Additional To recipients are classified as “Other Recipients”
    in the scrip scheme of things.

  2. Transaction-level squelching. Gives the ability to suppress email (for a
    transaction only) to addresses that the scrips determine should normally
    receive email. This does not affect the ticket’s persistent squelch list.

I’d love to see patches for these to look at them for inclusion in 3.6.

Jesse
3

At Friday 5/20/2005 02:48 PM, Jesse Vincent wrote:

  1. Additional “To” recipients. Extends the idea of additional Cc & Bcc
    recipients. Additional To recipients are classified as “Other Recipients”
    in the scrip scheme of things.

  2. Transaction-level squelching. Gives the ability to suppress email
    (for a
    transaction only) to addresses that the scrips determine should normally
    receive email. This does not affect the ticket’s persistent squelch list.

I’d love to see patches for these to look at them for inclusion in 3.6.

I’m not sure if this is the best format, but I’ve put the patches all in
one file (attached). The files we modified are:

lib/RT/Ticket_Overlay.pm
lib/RT/Record.pm
lib/RT/Transaction_Overlay.pm
lib/RT/Action/SendEmail.pm
lib/RT/Action/Notify.pm
lib/RT/Interface/Web.pm

I’ve included just the API changes, as our UI changes involved a redesign
of the reply screen, so that part probably wouldn’t be useful.

Steve

diffs_u_pm.lis (8.11 KB)

4

At Friday 5/20/2005 02:48 PM, Jesse Vincent wrote:

I’d love to see patches for these to look at them for inclusion in 3.6.

I forgot to mention that the patches I sent are for 3.4.1.

Steve