A brief preview of what RT 3.8 is going to look like

RT Users
1

http://fsck.com/~jesse/rt-3.8/ has screenshots of the new RT 3.8 theme
I’ve been working on over the past few days.

Also, it’s now much easier for you to create your own themes and
styles for RT.

-jesse

PGP.sig (186 Bytes)

2

Very very nice. I like it

Greg Evans
Hood Canal Communications
(360) 898-2481 ext.212-----Original Message-----
From: rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Jesse Vincent
Sent: Tuesday, March 25, 2008 4:32 PM
To: RT Users
Subject: [rt-users] A brief preview of what RT 3.8 is going to look like

http://fsck.com/~jesse/rt-3.8/ has screenshots of the new RT 3.8 theme
I’ve been working on over the past few days.

Also, it’s now much easier for you to create your own themes and
styles for RT.

-jesse

3

Jesse,

It looks like you are getting away from the 3.6 navigation bars. I

kinda liked them. Will there be a way to keep them like you offered for 3.4?

Kenn
LBNLOn 3/25/2008 4:31 PM, Jesse Vincent wrote:

http://fsck.com/~jesse/rt-3.8/ has screenshots of the new RT 3.8 theme
I’ve been working on over the past few days.

Also, it’s now much easier for you to create your own themes and styles
for RT.

-jesse

The rt-users Archives

Community help: http://wiki.bestpractical.com
Commercial support: sales@bestpractical.com

Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com

4

http://fsck.com/~jesse/rt-3.8/ http://fsck.com/~jesse/rt-3.8/ has
screenshots of the new RT 3.8 theme
I’ve been working on over the past few days.

Also, it’s now much easier for you to create your own themes and
styles for RT.

-jesse

Jesse,

Not bad looking, but I do prefer the horizontal menus since they make more
efficient use of the screen space.

-Todd

5

Looks good. Jesse, you once mentioned in the mailing list that RT 3.8
will come with message forwarding function. Can’t see it in the screen
dumps though.

Tyler

6

Looks good. Jesse, you once mentioned in the mailing list that RT 3.8
will come with message forwarding function. Can’t see it in the screen
dumps though.

It’s there, but below the bottom of the displayed ticket history page.

PGP.sig (186 Bytes)

7

Jesse,

It looks like you are getting away from the 3.6 navigation bars. I
kinda liked them. Will there be a way to keep them like you offered
for 3.4?

Yep. Themes are now a per-user preference (Though the default is
settable site-wide.)

PGP.sig (186 Bytes)

8

I really like the look of 3.8.

Since I’m a little out of the loop, what is the message forwarding
function?

How far away is 3.8? A few months?On Mar 25, 2008, at 7:55 PM, Shen, Tyler wrote:

Looks good. Jesse, you once mentioned in the mailing list that RT 3.8
will come with message forwarding function. Can’t see it in the screen
dumps though.

Tyler

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9

Hello!

I really like the new look, and even if I think the horizental menues
are useful for this type of programs, i think the traditional
menues on the left will ease the usage for the unexcercised
users.

But when will there be the first 3.8. Could you give
an rough estimate?

I installed yesterday the 3.8-Testing, and it looks good
(after I installed tons of dependencies in our RHEL5 clone)

Best regards!

svenOn Di, 2008-03-25 at 19:31 -0400, Jesse Vincent wrote:

http://fsck.com/~jesse/rt-3.8/ has screenshots of the new RT 3.8 theme
I’ve been working on over the past few days.

Also, it’s now much easier for you to create your own themes and
styles for RT.

-jesse

The rt-users Archives

Community help: http://wiki.bestpractical.com
Commercial support: sales@bestpractical.com

Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com

10

I like the new look but, to be honest, I’m more concerned about features
which will be added and/or removed.

Mathew

Jesse Vincent wrote:

http://fsck.com/~jesse/rt-3.8/ has screenshots of the new RT 3.8 theme
I’ve been working on over the past few days.

Also, it’s now much easier for you to create your own themes and styles
for RT.

-jesse

The rt-users Archives

Community help: http://wiki.bestpractical.com
Commercial support: sales@bestpractical.com

Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com

Keep up with me and what I’m up to: http://theillien.blogspot.com

11

OK, my two cents…

  1. The new Design looks brilliant, but like all previous version, the font are much too big, i’m not blind, and i think the hughe fonts are really not neccessary?!? Btw, we can hopefully easily change the CSS for this :wink:

  2. The menu at the right hand is perfekt, i never liked the menu at the top. Many Users (most in our company) have 16:10 Screens, so a menu at the left/right is much better for space saving.

  3. The blue background is killing my eyes…prefer a simple one…

  4. But like Mathew wrote, the features and functions behind are much more important!

Torsten

Kühne + Nagel (AG & Co.) KG, Geschäftsleitung: Hans-Georg Brinkmann (Vors.), Uwe Bielang (Stellv.), Bruno Mang, Alfred Manke, Thorsten Meincke, Mark Reinhardt (Stellv.), Jens Wollesen, Rainer Wunn, Sitz: Bremen, Registergericht: Bremen, HRA 21928, USt-IdNr.: DE 812773878, Persönlich haftende Gesellschaft: Kühne & Nagel A.G., Sitz: Contern/Luxemburg Geschäftsführender Verwaltungsrat: Klaus-Michael Kühne-----Ursprüngliche Nachricht-----
Von: rt-users-bounces@lists.bestpractical.com [mailto:rt-users-bounces@lists.bestpractical.com] Im Auftrag von Jesse Vincent
Gesendet: Mittwoch, 26. März 2008 00:32
An: RT Users
Betreff: [rt-users] A brief preview of what RT 3.8 is going to look like

http://fsck.com/~jesse/rt-3.8/ has screenshots of the new RT 3.8 theme I’ve been working on over the past few days.

Also, it’s now much easier for you to create your own themes and styles for RT.

-jesse

12

Jesse,

I agree with Todd. It makes navigation easier to "see" and is therefore

more “user-friendly”. I hope we get a choice.

Kenn
LBNLOn 3/25/2008 6:04 PM, Todd Chapman wrote:

On Tue, Mar 25, 2008 at 7:31 PM, Jesse Vincent <jesse@bestpractical.com mailto:jesse@bestpractical.com> wrote:

http://fsck.com/~jesse/rt-3.8/ <http://fsck.com/%7Ejesse/rt-3.8/>
has screenshots of the new RT 3.8 theme
I've been working on over the past few days.

Also, it's now much easier for you to create your own themes and
styles for RT.

-jesse

Jesse,

Not bad looking, but I do prefer the horizontal menus since they make
more efficient use of the screen space.

-Todd

The rt-users Archives

Community help: http://wiki.bestpractical.com
Commercial support: sales@bestpractical.com

Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com

13

Jesse,

Kool. Very Kool. (So I'm OLD! So what! I was there when Fortran 4 was

the language to use along with 360 Assembler! HA!).

Kenn
LBNLOn 3/25/2008 7:08 PM, Jesse Vincent wrote:

On Mar 25, 2008, at 8:26 PM, Kenneth Crocker wrote:

Jesse,

It looks like you are getting away from the 3.6 navigation bars. I

kinda liked them. Will there be a way to keep them like you offered
for 3.4?

Yep. Themes are now a per-user preference (Though the default is
settable site-wide.)

14

Very nice.

A.On Tue, Mar 25, 2008 at 07:31:37PM -0400, Jesse Vincent wrote:

http://fsck.com/~jesse/rt-3.8/ has screenshots of the new RT 3.8 theme
I’ve been working on over the past few days.

Also, it’s now much easier for you to create your own themes and styles
for RT.

-jesse

Why bother building more nukes until we use the ones we already have?

signature.asc (189 Bytes)

15

Hi Jesse, Kenneth and Todd,

I agree with all of you, the menu at the top is good for 4:3 screen, but for 16:10 screens, a menu at the left/right hand will be much better.

Jesse: What about the idea to check per js what kind of display the users uses and then choose the correct css for RT?

I mean, if a users logs in with a 4:3, he will get the menu at the top, so he saves space at the left and right and if this user/another user logs in with a 16:10 display, RT choose the css layout with the menu at the right or left side?!?

Something like this:

function init() {
determineStyle();
}

function getBrowserWidth() {
if (window.innerWidth) {return window.innerWidth;}
else if (document.documentElement && document.documentElement.clientWidth != 0) {return document.documentElement.clientWidth;}
else if (document.body) {return document.body.clientWidth;}
return 0;
}
function determineStyle() {
var browserWidth = getBrowserWidth();
if(browserWidth <= 925) {
for(var q = 0; (a = document.getElementsByTagName(“link”)[q]); q++) {
a.disabled = true;
if(a.getAttribute(“title”) == “narrow”) a.disabled = false;
}
}
if(browserWidth > 925) {
for(var q = 0; (a = document.getElementsByTagName(“link”)[q]); q++) {
a.disabled = true;
if(a.getAttribute(“title”) == “wide”) a.disabled = false;
}
}
}
function doResize() {
determineStyle();
if(document.getElementsByTagName(“body”)[0].className == “article”) {
var form = document.getElementById(“commentformarea”);
var browserWidth = getBrowserWidth();
if(browserWidth <= 925) {
form.parentNode.removeChild(form);
document.getElementsByTagName(“body”)[0].appendChild(form);
}
if(browserWidth > 925) {
form.parentNode.removeChild(form);
document.getElementById(“infos”).appendChild(form);
}
moveComments();
}
}

window.onload = init;
window.onresize = doResize;

Just as an idea?!?

Torsten

Kühne + Nagel (AG & Co.) KG, Geschäftsleitung: Hans-Georg Brinkmann (Vors.), Uwe Bielang (Stellv.), Bruno Mang, Alfred Manke, Thorsten Meincke, Mark Reinhardt (Stellv.), Jens Wollesen, Rainer Wunn, Sitz: Bremen, Registergericht: Bremen, HRA 21928, USt-IdNr.: DE 812773878, Persönlich haftende Gesellschaft: Kühne & Nagel A.G., Sitz: Contern/Luxemburg Geschäftsführender Verwaltungsrat: Klaus-Michael KühneVon: rt-users-bounces@lists.bestpractical.com [mailto:rt-users-bounces@lists.bestpractical.com] Im Auftrag von Kenneth Crocker
Gesendet: Mittwoch, 26. März 2008 17:09
An: Todd Chapman
Cc: RT Users
Betreff: Re: [rt-users] A brief preview of what RT 3.8 is going to look like

Jesse,

I agree with Todd. It makes navigation easier to "see" and is therefore more "user-friendly". I hope we get a choice.

Kenn
LBNL

16

Hi Jesse, Kenneth and Todd,

I agree with all of you, the menu at the top is good for 4:3 screen,
but for 16:10 screens, a menu at the left/right hand will be much
better.

Jesse: What about the idea to check per js what kind of display the
users uses and then choose the correct css for RT?

I don’t really want to do that for the theme I’ll be shipping as a
default. But I’d love to see someone try it out and release it.

Best,
Jesse

PGP.sig (186 Bytes)

17

Jesse,

Other than the ability to change the "look", what are some of the other

enhancements and features of 3.8.0?

Kenn
LBNLOn 3/25/2008 4:31 PM, Jesse Vincent wrote:

http://fsck.com/~jesse/rt-3.8/ has screenshots of the new RT 3.8 theme
I’ve been working on over the past few days.

Also, it’s now much easier for you to create your own themes and styles
for RT.

-jesse

The rt-users Archives

Community help: http://wiki.bestpractical.com
Commercial support: sales@bestpractical.com

Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com

18

Jesse,

Other than the ability to change the “look”, what are some of the
other enhancements and features of 3.8.0?

For now, you can grab a recent 3.7.x and play around. When we’re
closer to a release, we’ll be writing up a comprehensive list of cool
new stuff.

PGP.sig (186 Bytes)

19

Jesse Vincent wrote:

Jesse,

Other than the ability to change the "look", what are some of the

other enhancements and features of 3.8.0?

For now, you can grab a recent 3.7.x and play around. When we’re
closer to a release, we’ll be writing up a comprehensive list of cool
new stuff.
I really like the bookmark window and additional personal preferences.

Jeff

20

Considering upgrading to the latest build, were currently on 3.6.3. But
I’m wondering if this is a Q2/Q3 type release, or if you think it will
be much later, as it may be worth it just to wait.

I know dev’s hate giving dates or any idea of when something will be
done, but just a very rough idea would be helpful.

Justin Brodley

[mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Jesse
VincentSent: Tuesday, April 08, 2008 8:06 AM
To: Kenneth Crocker
Cc: RT Users
Subject: Re: [rt-users] A brief preview of what RT 3.8 is going to look
like

Jesse,

Other than the ability to change the “look”, what are some of
the
other enhancements and features of 3.8.0?

For now, you can grab a recent 3.7.x and play around. When we’re closer
to a release, we’ll be writing up a comprehensive list of cool new
stuff.