64 bit

RT Users
1

Fedora 22 is due to be released this month .

Are there any special considerations that I need to get rt 4.2.11 to work on
a 64 bit version of fedora 22 server

Up till now I have only been using it on 32 bit systems, but plan to change
to 64bit from 22 onwards

Nick

2

Fedora 22 is due to be released this month .

Are there any special considerations that I need to get rt 4.2.11 to
work on a 64 bit version of fedora 22 server

Up till now I have only been using it on 32 bit systems, but plan to
change to 64bit from 22 onwards

Nick

I have been running RT on 64bit CentOS since 3.0.x times. Just run make
fixdeps until everything needed by RT is installed. This will use CPAN
for all the packages but some, probably not all, are also available as
yum/dnf packages.

Let us know if you run into trouble.

Joop

3

Hi all,
I am hoping to get some hints for you. I was running version 4.2.4 for a long time. Today I had some issues with the mysql database server and after restart RT is always switching to the install screen as if it doesn’t find the database.
Needless to say that of course the database is there and accessible. I even installed a backup just in case the database go corrupted.
Now, I can go through the installation process and the installation tries to connect, which it can, and after the installation is done I get the login screen. But as soon as I log in I get the error

An internal RT error has occurred. Your administrator can find more details in RT’s log files.

No entry at all in the log file.
Any idea what I should look for?
Kind regards
Felix

4

Felix Bachmann felix@earthshadow.org schreef op 25 augustus 2015 01:04:29 CEST:

Hi all,
I am hoping to get some hints for you. I was running version 4.2.4 for
a long time. Today I had some issues with the mysql database server and
after restart RT is always switching to the install screen as if it
doesn’t find the database.
It looks like apache can’t access rt_siteconfig.pm.

Joop

5

Hi Joop,
I was thinking that too and therefore even gave permissions to all. Didn’t work either.
This morning I tried again and everything all of the sudden is working again. I have not the slightest idea what was going on.
In any case, thanks for your answer. I will keep an eye on the installation
Kind regards
Felix

Felix Bachmann felix@earthshadow.org schreef op 25 augustus 2015 01:04:29 CEST:

Hi all,
I am hoping to get some hints for you. I was running version 4.2.4 for
a long time. Today I had some issues with the mysql database server and
after restart RT is always switching to the install screen as if it
doesn’t find the database.
It looks like apache can’t access rt_siteconfig.pm.

Joop