I am in desperate need of help. I am running Ubuntu 16.04, RT 4.4.4 and apache 2.4.18 (Ubuntu)
For some reason, postfix is giving me a certificate error and mail cannot get into my RT server.
Here is what I am seeing in the mail.log
Aug 15 15:03:22 util2 postfix/local: 4110BB40945: firstname.lastname@example.org, relay=local, delay=17494, delays=17493/0.3/0/0.15, dsn=4.3.0, status=deferred (temporary failure. Command output: HTTP request failed: 500 Can’t connect to itshelp.example.com:443 (certificate verify failed). Your webserver logs may have more information or there may be a network problem. )
I have added --no-verify-ssl --ca-file /etc/ssl/certs/ca-bundle.crt to the aliases file to try to get around it.
rt: “|/opt/rt4/bin/rt-mailgate --queue Helpdesk --no-verify-ssl --ca-file /etc/ssl/certs/ca-bundle.crt --action correspond --url https://itshelp.example.com/”
My server has a valid Incommon wildcard ssl certificate.
Thanks in advance for any help. I am not very experienced with this.