I’ve upgraded our RT from 4.4.4 to 5.0. After sorting through some database upgrade issues, I’ve finally gotten it up and running. However I’ve got a few issues:
- The Quick Ticket Creation shows an internal error and produces this in the httpd error_log:
[5295] [Thu Oct 22 00:38:42 2020] [error]: could not find component for path ‘QuickCreateCFs’
Stack:
[/opt/rt5/share/html/Elements/MyRT:99]
[/opt/rt5/share/html/index.html:78]
[/opt/rt5/sbin/…/lib/RT/Interface/Web.pm:710]
[/opt/rt5/sbin/…/lib/RT/Interface/Web.pm:389]
[/opt/rt5/share/html/autohandler:53] (/opt/rt5/sbin/…/lib/RT/Interface/Web/Handler.pm:209)
- RT at a glance - at the top right, the Create new ticket option covers part the left part of our logo. This logo displayed fine in 4.4.4.
Any tips or ideas would be appreciated. Thanks!