3 Simple Doubts in RT

RT Users
1

I have some doubts on the system.

1 -) does the file enclosure have size limit? Can I make this
configuration?
2 -) the system RT is totally free, is that certainty?
3 -) do I get to create an observation user, just access of looking at
the tickets?

If somebody can help me.
Thank you very much!

Rodrigo Blanco

2

Yes.

Rodrigo Blanco wrote:

3

3 -) do I get to create an observation user, just access of looking at
the tickets?

asking many times won’t get you an answer faster. Read the rights list.

seph