I just installed RT (3.0.4) and RTFM (2-0RC1), and I’m very impressed.
There were several things I noticed that I thought could be improved
(some may be bugs, others features).
On the Home screen, if I click on the name of a queue I get a nasty
Non-privileged users don’t show up in user searches. In fact, the
only way to find a non-privileged user is to find the Requestor link
in one of his tickets.
This one is definitely a feature request. Have you considered
allowing people to create their own accounts through the web
interface? Obviously, this would require setting some default
privilege level for self registered users.
Daniel M. Israel
firstname.lastname@example.org 1130 North Mountain Ave.
Dept. of Aerospace & Mechanical The University of Arizona
Engineering Tucson, AZ 85711