I cannot seem to get the GraphViz working properly…
I am trying to migrate from 3.6.5 to the 3.8.rc5…
the issues that I have are:
-
I seem to require copying /opt/rt3/share/html/NoAuth/RichText/FCKeditor/fckstyles.xml up one directory.
if I do not do this, when I try to add a comment or a reply to a ticket the dialogue box is not accessible…
When I looked at the html source it indicated /RichText/fckstyles… so that is why I tried copying the file up one directory…then things worked…
I mentioned this earlier on the list when I first attempted 3.8.0, Jesse mentioned that dhandler should automagically handle this, ( it was the least of my early challenges ), but this still exists even on my latest numerous attempts. (I mention it because it may be related ) -
I had version 3.8.rc3 working ( with the above kludge in place so things appeared to be working) and thought I would experiment with the GraphViz feature…
This also sorta works… I just cannot get it to draw the relational images , I just get an “unknown icon” image.
If I click on the icon , I do get taken back to the record, and if I select the "fill boxes with … " something the proper information boxes appear in the Legends area…I tried using different browsers, ugraded the GraphViz and GD…still no luck…
I am running on SUSE and have used the following configure:
./configure --enable-graphviz --enable-gd --enable-gpg
I assume that both above issues are my install attempt related. I have tried numerous re-installs and even a brand new clean ( ie no old database or customizations ) but the result is the same…
Any hints at how I got myself in the weeds…( and how to get out of the them !!!)
PS: I am running lighttpd with the below
/usr/bin/perl ./sbin/rt-test-dependencies --verbose --install --with-mysql --with-fastcgi
perl:
>=5.8.3(5.8.8)…found
users:
rt group (www)…found
bin owner (root)…found
libs owner (root)…found
libs group (bin)…found
web owner (nobody)…found
web group (www)…found
CLI dependencies:
Term::ReadKey…found
Getopt::Long >= 2.24…found
HTTP::Request::Common…found
Term::ReadLine…found
Text::ParseWords…found
LWP…found
CORE dependencies:
Class::ReturnValue >= 0.40…found
Text::Quoted >= 2.02…found
CSS::Squish >= 0.06…found
Encode >= 2.13…found
Module::Versions::Report >= 1.05…found
MIME::Entity >= 5.425…found
DBI >= 1.37…found
Locale::Maketext::Lexicon >= 0.32…found
Devel::StackTrace >= 1.19…found
Digest::base…found
Time::ParseDate…found
File::Temp >= 0.18…found
Locale::Maketext >= 1.06…found
Tree::Simple >= 1.04…found
Text::Template…found
Scalar::Util…found
HTML::Scrubber >= 0.08…found
File::Spec >= 0.8…found
Calendar::Simple…found
DBIx::SearchBuilder >= 1.54…found
Mail::Mailer >= 1.57…found
File::ShareDir…found
Regexp::Common…found
Digest::MD5 >= 2.27…found
HTML::Entities…found
Cache::Simple::TimedExpiry…found
File::Glob…found
Locale::Maketext::Fuzzy…found
Time::HiRes…found
Text::Wrapper…found
Log::Dispatch >= 2.0…found
UNIVERSAL::require…found
Email::Address…found
DASHBOARDS dependencies:
HTML::RewriteAttributes >= 0.02…found
MIME::Types…found
FASTCGI dependencies:
CGI::Fast…found
CGI >= 3.38…found
FCGI…found
GD dependencies:
GD::Text…found
GD…found
GD::Graph…found
GPG dependencies:
PerlIO::eol…found
GnuPG::Interface…found
GRAPHVIZ dependencies:
IPC::Run…found
GraphViz…found
IPC::Run::SafeHandles…found
ICAL dependencies:
Data::ICal…found
MAILGATE dependencies:
Pod::Usage…found
HTML::TreeBuilder…found
Getopt::Long…found
HTML::FormatText…found
LWP::UserAgent…found
MASON dependencies:
Storable >= 2.08…found
CSS::Squish >= 0.06…found
Apache::Session >= 1.53…found
Errno…found
Devel::StackTrace >= 1.19…found
CGI::Cookie >= 1.20…found
Text::WikiFormat >= 0.76…found
XML::RSS >= 1.05…found
HTML::Mason >= 1.36…found
Digest::MD5 >= 2.27…found
MYSQL dependencies:
DBD::mysql >= 2.1018…found
SMTP dependencies:
Net::SMTP…found
STANDALONE dependencies:
Net::Server::PreFork…found
Net::Server…found
HTTP::Server::Simple >= 0.34…found
HTTP::Server::Simple::Mason >= 0.09…found
All dependencies have been found.