3.8.8 new install user creation error

Hi,

I have installed RT 3.8.8 on fedora 12.

I’m at the stage of adding users, i log in as root, go to users, create,
create a user with username of test, set new password to test, and also
verify it. When saving changes I get the following error:

User created
Please enter your current password. Password has not been set.
A password was not set, so user won’t be able to login.

So then I enter test in current password box and save changes, but I am
unable to log in.

Log back in as root, fill in test user’s current password as test, save
changes, still cannot log in.

Log back in as root, set new and verify password to test, save changes,
but get the following error:

Please enter your current password correctly. Password has not been set.

What is going on? Is this a bug?

Any help appreciated

Thanks.

Guy,

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Hi Guy,
like the message says: ENTER THE CURRENT USERS PASSWORD: you are the Current
User, so enter your password followed by the new password.

Torsten2010/6/10 Guy Baxter GBaxter@blackpoolsixth.ac.uk

Hi,

I have installed RT 3.8.8 on fedora 12.

I’m at the stage of adding users, i log in as root, go to users, create,
create a user with username of test, set new password to test, and also
verify it. When saving changes I get the following error:

User created
Please enter your current password. Password has not been set.
A password was not set, so user won’t be able to login.

So then I enter test in current password box and save changes, but I am
unable to log in.

Log back in as root, fill in test user’s current password as test, save
changes, still cannot log in.

Log back in as root, set new and verify password to test, save changes,
but get the following error:

   Please enter your current password correctly. Password has not been

set.

What is going on? Is this a bug?

Any help appreciated

Thanks.

Guy,

This email and any attachments are confidential and are intended solely for
the use of the individual to whom it is addressed. If you are not the
intended recipient of this email and its attachments, you must take no
action based upon them, nor must you copy or show them to anyone. Please
contact the sender if you believe you have received this email in error.
Emails are not secure and cannot be guaranteed to be free of errors or
viruses. It is your responsibility to scan emails and attachments for
viruses before opening them.

Any views or opinions expressed are solely those of the author and do not
necessarily represent those of The Blackpool Sixth Form College.

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Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com

MFG

Torsten Brumm

http://www.brumm.me

Enter the password of the root password to each and every user that you create. That should be the initial password, then enter the current password and confirm it. That should resolve your problem-----Original Message-----
From: Torsten Brumm torsten.brumm@googlemail.com
To: Guy Baxter GBaxter@blackpoolsixth.ac.uk
Cc: rt-users rt-users@lists.bestpractical.com
Sent: Thu, Jun 10, 2010 12:10 pm
Subject: Re: [rt-users] 3.8.8 new install user creation error

Hi Guy,
like the message says: ENTER THE CURRENT USERS PASSWORD: you are the Current User, so enter your password followed by the new password.

Torsten

2010/6/10 Guy Baxter GBaxter@blackpoolsixth.ac.uk

Hi,

I have installed RT 3.8.8 on fedora 12.

I’m at the stage of adding users, i log in as root, go to users, create,
create a user with username of test, set new password to test, and also
verify it. When saving changes I get the following error:

User created
Please enter your current password. Password has not been set.
A password was not set, so user won’t be able to login.

So then I enter test in current password box and save changes, but I am
unable to log in.

Log back in as root, fill in test user’s current password as test, save
changes, still cannot log in.

Log back in as root, set new and verify password to test, save changes,
but get the following error:

   Please enter your current password correctly. Password has not been set.

What is going on? Is this a bug?

Any help appreciated

Thanks.

Guy,

This email and any attachments are confidential and are intended solely for the use of the individual to whom it is addressed. If you are not the intended recipient of this email and its attachments, you must take no action based upon them, nor must you copy or show them to anyone. Please contact the sender if you believe you have received this email in error. Emails are not secure and cannot be guaranteed to be free of errors or viruses. It is your responsibility to scan emails and attachments for viruses before opening them.

Any views or opinions expressed are solely those of the author and do not necessarily represent those of The Blackpool Sixth Form College.

Scanned by MailMarshal - Marshal’s comprehensive email content security solution.
Download a free evaluation of MailMarshal at www.marshal.com

Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com

MFG

Torsten Brumm

http://www.brumm.me

iscover RT’s hidden secrets with RT Essentials from O’Reilly Media.
uy a copy at http://rtbook.bestpractical.com