3.8.8->4.0.2 upgrade: /lib/RT/Template.pm line 627, <> line 1

Hi,
I am testing an upgrade from 3.8.8 to latest 4.0.2 (mysql-5.0.x/
httpd-2.2.x)

I found it easier to set up a new rt4 folder and database and to
manually migrate my few updates/config changes across.

To do this I first dropped all newly created rt4 tables and then
imported my rt3 database into rt4. I then ran /opt/rt4/sbin/rt-setup-
database --prompt-for-dba-password --action upgrade

The code from Template.pm line 627 is:

 if ($self->Type eq 'Perl' && !$self->CurrentUser->HasRight(Right  

=> ‘ExecuteCode’, Object => $RT::System)) {
return ( undef, $self->loc(‘Permission Denied’) );
}

Any ideas on what might causing the warnings? All seems well with the
system (including latest RT-Authen-ExternalAuth) and the upgrade is
worth it just for the Show/Hide quoted text, but I am concerned about
the three warnings below.

Processing 3.8.9
Now inserting data.
[Wed Oct 12 15:47:14 2011] [warning]: Use of uninitialized value in
string eq at /opt/rt4/sbin/…/lib/RT/Template.pm line 627, <> line 1.
(/opt/rt4/sbin/…/lib/RT/Template.pm:627)
[Wed Oct 12 15:47:14 2011] [warning]: Use of uninitialized value in
string eq at /opt/rt4/sbin/…/lib/RT/Template.pm line 627, <> line 1.
(/opt/rt4/sbin/…/lib/RT/Template.pm:627)
[Wed Oct 12 15:47:14 2011] [warning]: Use of uninitialized value in
string eq at /opt/rt4/sbin/…/lib/RT/Template.pm line 627, <> line 1.
(/opt/rt4/sbin/…/lib/RT/Template.pm:627)
Processing 3.9.1
Now inserting data.
Processing 3.9.2
Now inserting data.
Processing 3.9.3
Now populating database schema.
Processing 3.9.5
Now populating database schema.
Processing 3.9.6
Now populating database schema.
Processing 3.9.7
Now populating database schema.
Now inserting data.
Processing 3.9.8
Now populating database schema.
Now inserting data.
Processing 4.0.0rc2
Now populating database schema.
Processing 4.0.0rc4
Now populating database schema.
Processing 4.0.0rc7
Now inserting data.
Processing 4.0.1
Now inserting data.
Done.

I should also mention that I have not installed all extensions yet
from 3.8.8 as I want to review. RTx::EmailCompletion RT::FM RTx::Tags.
Would the error be related to these not installed on test system?

I have also played with RTFM on rt3 at some stage, so I (prior to
update, and after importing rt3 into new rt4 database) just deleted
these tables:
drop table FM_Articles, FM_Classes, FM_ObjectTopics, FM_Topics;

Regards,
Jason

Hi,
I am testing an upgrade from 3.8.8 to latest 4.0.2 (mysql-5.0.x/httpd-2.2.x)

I found it easier to set up a new rt4 folder and database and to manually
migrate my few updates/config changes across.

To do this I first dropped all newly created rt4 tables and then imported my
rt3 database into rt4. I then ran /opt/rt4/sbin/rt-setup-database
–prompt-for-dba-password --action upgrade

The code from Template.pm line 627 is:

if ($self->Type eq ‘Perl’ && !$self->CurrentUser->HasRight(Right =>
‘ExecuteCode’, Object => $RT::System)) {
return ( undef, $self->loc(‘Permission Denied’) );
}

Any ideas on what might causing the warnings? All seems well with the system
(including latest RT-Authen-ExternalAuth) and the upgrade is worth it just
for the Show/Hide quoted text, but I am concerned about the three warnings
below.

Nothing to worry about. Old database has no Type value, but it filled
in later upgrade script, but during upgrade code hits code path where
value is checked. Check is correct for such situation, so DB should be
intact.

Processing 3.8.9
Now inserting data.
[Wed Oct 12 15:47:14 2011] [warning]: Use of uninitialized value in string
eq at /opt/rt4/sbin/…/lib/RT/Template.pm line 627, <> line 1.
(/opt/rt4/sbin/…/lib/RT/Template.pm:627)
[Wed Oct 12 15:47:14 2011] [warning]: Use of uninitialized value in string
eq at /opt/rt4/sbin/…/lib/RT/Template.pm line 627, <> line 1.
(/opt/rt4/sbin/…/lib/RT/Template.pm:627)
[Wed Oct 12 15:47:14 2011] [warning]: Use of uninitialized value in string
eq at /opt/rt4/sbin/…/lib/RT/Template.pm line 627, <> line 1.
(/opt/rt4/sbin/…/lib/RT/Template.pm:627)
Processing 3.9.1
Now inserting data.
Processing 3.9.2
Now inserting data.
Processing 3.9.3
Now populating database schema.
Processing 3.9.5
Now populating database schema.
Processing 3.9.6
Now populating database schema.
Processing 3.9.7
Now populating database schema.
Now inserting data.
Processing 3.9.8
Now populating database schema.
Now inserting data.
Processing 4.0.0rc2
Now populating database schema.
Processing 4.0.0rc4
Now populating database schema.
Processing 4.0.0rc7
Now inserting data.
Processing 4.0.1
Now inserting data.
Done.

I should also mention that I have not installed all extensions yet from
3.8.8 as I want to review. RTx::EmailCompletion RT::FM RTx::Tags. Would the
error be related to these not installed on test system?

I have also played with RTFM on rt3 at some stage, so I (prior to update,
and after importing rt3 into new rt4 database) just deleted these tables:
drop table FM_Articles, FM_Classes, FM_ObjectTopics, FM_Topics;

Regards,
Jason


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