3.8.3: Page not found

The below also appears in the RT Wiki 3.8.3 release announcement comments area . . .

I have just done a fresh install of 3.8.3 on SLES10SP2/MySQL 5.0.26/Apache2. I keep getting “The page you requested could not be found” when creating or replying to a ticket. The workaround is to remove the extra “/rt” that is inserted into the browser’s address line and then things work fine. I have also tried fiddling with the SiteConfig.pm to affect the pathing, but no go. The doc I have shows two statements, “Set($WebURL = …” and Set($WebImagesURL = …" that Apache does not like, so I have to comment them out to start the webserver. I get the same result w/both IE7 and Firefox 3.0.11.

Any ides?

TIA,

Victor Gehring, CNE, CCDA, ITIL
Sr. Systems Engineer
PC Network, Inc.
100 S. Broad St. Suite 1205
Philadelphia, PA 19110
267-236-0015 x312
cell: 609-703-9799

Check your WebPath setting.On Jul 17, 2009, at 9:03 AM, Victor Gehring wrote:

The below also appears in the RT Wiki 3.8.3 release announcement
comments area . . .

I have just done a fresh install of 3.8.3 on SLES10SP2/MySQL 5.0.26/
Apache2. I keep getting "The page you requested could not be found"
when creating or replying to a ticket. The workaround is to remove
the extra “/rt” that is inserted into the browser’s address line and
then things work fine. I have also tried fiddling with the
SiteConfig.pm to affect the pathing, but no go. The doc I have shows
two statements, “Set($WebURL = …” and Set($WebImagesURL = …"
that Apache does not like, so I have to comment them out to start
the webserver. I get the same result w/both IE7 and Firefox 3.0.11.

Any ides?

TIA,

Victor Gehring, CNE, CCDA, ITIL
Sr. Systems Engineer
PC Network, Inc.
100 S. Broad St. Suite 1205
Philadelphia, PA 19110
267-236-0015 x312
cell: 609-703-9799


http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: sales@bestpractical.com

Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com

Jo Rhett
Net Consonance : consonant endings by net philanthropy, open source
and other randomness