3.6.1 - how to set default language for all users?

RT Users
1

Does anyone know how to set a default language for all users ?
I wonder if there’s any property to set in RT_SiteConfig.pm or via web.

Thanks,
D�rio

2

I just figured out how to do it.
I’ve added to my RT_SiteConfig.pm the following excerpt:
Set($AutoCreate, {Privileged => 1, Lang => ‘pt-br’});
FYI, I am using LdapOverlay and users are being created automatically
once they login via LDAP.

Regards,
D�rio

Dario Luis Coneglian Oliveros wrote:

3

Does anyone know how to set a default language for all users ?
I wonder if there’s any property to set in RT_SiteConfig.pm or via web.

Thanks,
D�rio

4
  • On 21/12/06 09:29 -0200, Dario Luis Coneglian Oliveros wrote:
    | Does anyone know how to set a default language for all users ?
    | I wonder if there’s any property to set in RT_SiteConfig.pm or via web.

I could set the language for 1 user, then lookup the user properties in
the DB and see what has been put on the column for language. I’d then
just run a query to update that field for all users. Here is what I am
talking about:

  1. I have logged into the web UI and changed my language from English to
    French.
  2. I then logged into the RT database and run a query to show me the
    columns in the table Users.
    I found that the field that contains the language setting is called
    ’Lang’

sql> select Lang from Users where EmailAddress = ‘wash@wananchi.com’;

It returned ‘fr’ as the language.

So, for you, depending on the language you want (say if you wanted
everyone to use French as the display language):

UPDATE Users SET Lang = ‘fr’;

That would do it.

PS: I did not check on RT_SiteConfig.pm whether there is a setting
there.

    cheers
   - wash

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