3.6.1: double comments/correspondence added

RT Users
1

Hi,

does somebody else also experience the following since RT 3.6.1?

When I comment to a ticket I now always see two entries added to the history.
One “XY - Comments added” with empty body and one with my actual text.

Same when I do a reply.

The first entry is made as soon as I click the “Comment” link.

/var/log/messages shows for this moment:

RT: About to think about scrips for transaction #37006
RT: About to prepare scrips for transaction #37006
RT: Found 5 scrips

I wonder why a transaction is created at all?

Cheers,
Stephan

2

Hi,

does somebody else also experience the following since RT 3.6.1?

When I comment to a ticket I now always see two entries added to the history.
One “XY - Comments added” with empty body and one with my actual text.

Guess: you’re using mysql and RT is using myisam tables.

3

Hi,

does somebody else also experience the following since RT 3.6.1?

When I comment to a ticket I now always see two entries added to the
history. One “XY - Comments added” with empty body and one with my actual
text.

Guess: you’re using mysql and RT is using myisam tables.

Yes. Thanks for the hint. :wink: I found the entry in
Request Tracker Wiki now.

So I’ll convert to InnoDB. Just wondering because the problem didn’t occur
before 3.6.1.

Thanks,
Stephan