This is FreeBSD 5.3, Perl 5.8.6, Apache 2.0.52, mod_perl2 2.0.0r3,
HTML::Mason 1.28 (other package versions very current to FreeBSD ports
tree, and available on request if needed).
I’m using an existing RT 3.2.1 MySQL database (I saw no migration
notes), and RTFM 2.0.4 .
The two biggest problems I’ve hit so far are an inability to create
tickets through the web interface, illustrated by a “RT Error Ticket
could not be created due to an internal error” and the following
error_log entries:
[Wed Feb 9 07:08:39 2005] [crit]: RT::Attachment->Create couldn’t, as
you didn’t specify a transaction
(/usr/local/rt3/lib/RT/Attachment_Overlay.pm:146)
[Wed Feb 9 07:08:39 2005] [error]: Ticket couldn’t be created:
(/usr/local/rt3/lib/RT/Ticket_Overlay.pm:738)
[Wed Feb 9 07:08:39 2005] [error]: WebRT: Ticket could not be created
due to an internal error ()
(/usr/local/rt3/share/html/Elements/Error:76)
This error occurs whether or not an attachment is specified for the
ticket.
And an odd error while updating tickets. The owner can be changed,
either individually or in bulk. However, on a status change (either
individual or bulk), I am given
Bulk: http://vpr-webserver.tamu.edu/misc/rt_bulk_err.txt
Individual: http://vpr-webserver.tamu.edu/misc/rt_individual_err.txt
The first ticket of the bulk list, and the ticket being modified
individually both appear to have their status changed as appropriate
(I tested with Resolved and Deleted).
Has anyone seen similar, or have a clue? I’ve looked through the
archives since 3.4.0 came out, and don’t see anything likely.
Likewise, I’ve searched through the ht://dig archives without success.
Regards,
Jeff