hi all,
wondering if you can help i am trying to find a ticket on our system that was resolved is there a way or vidoe ect to get it back up.
regards,
Al
hi all,
wondering if you can help i am trying to find a ticket on our system that was resolved is there a way or vidoe ect to get it back up.
regards,
Al
Wow 3.1! In your main menu is there a Ticket->Search option? On RT4 there is the query builder where you can eaily search for a ticket based on status='resolved'