2-1-79 questions

hi guys,

how can i add a unprivileged user to a group ?
(it doesn’t appear in the user list, only if the user has more rights)

because i wanna have this basic view for all our
customers, so they can see only their queue and nothing else.

at the moment i can only define global rights for every queue, so
all unprivileged user can see the whole queues.

when will be the final rt3 released ?