2.1.72 Custom Field search error

All,

When I attempt to perform a Search Query which involves a Custom Field (url
below):

http://rt.host.edu.au/Search/Listing.html?Bookmark=FrT%3B%402%7C%252%7C%241%7C7%258%7C%2411%7CDESCRIPTION%245%7CFIELD%248%7COPERATOR%245%7CVALUE%2415%7CQueue%20%3D%20General%245%7CQueue%241%7C%3D%247%7CGeneral%241%7C8&CompileRestriction=1&OwnerOp=%3D&ValueOfOwner=&RequestorOp=LIKE&ValueOfRequestor=&SubjectOp=LIKE&ValueOfSubject=&QueueOp=%3D&ValueOfQueue=&PriorityOp=<&ValueOfPriority=&DateType=Created&DateOp=<&ValueOfDate=&AttachmentField=Content&AttachmentFieldOp=LIKE&ValueOfAttachmentField=&StatusOp=%3D&ValueOfStatus=&CustomFieldOp1=LIKE&CustomField1=Problem&RowsPerPage=50&TicketsSortBy=id&TicketsSortOrder=DESC&RefreshSearchInterval=-1&Action=Search

I receive the following error:

error:
Unknown field: ITIL at /opt/rt3/lib/RT/Tickets_Overlay_SQL.pm line 217.

context:

277:
}
278:

279:

All errors returned from this routine will be in exception form.

280:
local $SIG{‘DIE’} = sub {
281:
rethrow_exception( $_[0] );
282:
};
283:

284:
285:

$m is a dynamically scoped global containing this

code stack:
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm:281
/opt/rt3/lib/RT/Tickets_Overlay_SQL.pm:217
/opt/rt3/lib/RT/Tickets_Overlay_SQL.pm:297
/opt/rt3/lib/RT/Tickets_Overlay.pm:1946
/opt/rt3/lib/RT/Tickets_Overlay.pm:1688
/opt/rt3/share/html/Search/Listing.html:105
/opt/rt3/share/html/autohandler:162

The raw error is attached.

I previously had 2.1.69 installed and was receiving an error when I
attempted to query a Custom Field with more than one search term.

i.e. Search Impact is Low (would work fine)
Search Impact is Hight (would work fine)
Search Impact is Low Impact is High (would error out - different
error than shown above).

So I upgraded to 2.1.72 to see if the error was still in place and am now
receiving this new error. Any ideas?

Running RT within Apache 2/Mod_perl 1.99_07

-Brook

= /// /// /// /// _/ _/ Brook Schofield =
= _/ _/ _/ _/ _/ _/ _/ _/ _/ / B.Schofield@mailbox.gu.edu.au =
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/ _/ _/ _/ _/ // Ph: +61 7 387 53779 - WCN 0.28 =
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rt2172cf.txt (9.85 KB)

We’ve got this one taken care of already. The fix will be in 2.1.73,
which will be out as soon as I roll release notes.On Tue, Feb 18, 2003 at 11:51:48AM +1000, Brook Schofield wrote:

All,

When I attempt to perform a Search Query which involves a Custom Field (url
below):

I receive the following error:

error:
Unknown field: ITIL at /opt/rt3/lib/RT/Tickets_Overlay_SQL.pm line 217.

http://www.bestpractical.com/rt – Trouble Ticketing. Free.