Hello.
I am having some problems installing/running rt-1.3.19. I first
“uninstalled” 1.3.18 by deleting the install-directory and droping the db / deleting
the entries for rt_user in mysql. My System is Linux 2.2.17 (RH6.2), Apache
1.3.12, MySQL 3.22.32.
1st Problem:
‘make install’ gives me error-messages when it comes to creating the
database:
/usr/bin/perl tools/initdb ‘mysql’ ‘/usr/local’ ‘localhost’ ‘root’ ‘RT2’
‘rt_user’
Use of uninitialized value at
/usr/lib/perl5/site_perl/5.005/DBIx/DBSchema/Column.pm line 66.
[ error message repeats about 12 times…]
Enter the mysql password for root:
Database creation parameters:
DB_TYPE = mysql
DB_HOME = /usr/local
DB_HOST = localhost
DB_DBA = root
DB_DBA_PASSWORD =
DB_DATABASE = RT2
About to drop mysql database RT2.
WARNING: This will erase all data in RT2.
If you have an existing RT 2.x installation, this will destory all your
data.
Proceed [y/N]:y
Dropping mysql database RT2.
Creating mysql database RT2.
Creating database schema.
Use of uninitialized value at
/usr/lib/perl5/site_perl/5.005/DBIx/DBSchema/Column.pm line 182, chunk 2.
[error-message repeats many many times…]
DBD::mysql::st execute failed: You have an error in your SQL syntax near
‘AUTO_INCREMENT Name(NULL) NULL 16,
(varchar) NULL NULL,
64 NOT NULL ,
PR’ at line 3 at tools/initdb line 65, chunk 2.
You have an error in your SQL syntax near ‘AUTO_INCREMENT Name(NULL) NULL
16,
(varchar) NULL NULL,
64 NOT NULL ,
PR’ at line 3 at tools/initdb line 65, chunk 2.
Issuing rollback() for database handle being DESTROY’d without explicit
disconnect(), chunk 2.
make: *** [database] Error 255
I tried to get rid of this problem by running schema.mysql and acl.mysl
manually. The RT2 database and user-data/permissions seem fine after that.
Have I overlooked something or might this be a bug in the install-scripts?
2nd Problem:
Since updating to 1.3.19, I can’t get WebRT to work anymore.
In my httpd.conf I have the following lines to enable WebRT:
Alias /rt “/opt/rt2/WebRT/html”
<Location /rt>
PerlRequire /opt/rt2/bin/webmux.pl # this is line 876, see below…
SetHandler perl-script
PerlHandler RT::Mason
and in etc/config.pm. …
$WebPath = “/rt/”;
(Note: I had 1.3.18 running with these settings)
Now when I start apache, it dies with the following error-message:
[Fri Oct 13 08:51:25 2000] [error] BEGIN not safe after
errors–compilation aborted at /opt/rt2/bin/webmux.pl line 46.
Syntax error on line 876 of /etc/httpd/conf/httpd.conf:
BEGIN not safe after errors–compilation aborted at /opt/rt2/bin/webmux.pl
line 46.
Line 46 of webmux.pl is “use RT::Interface::Web;”.
Any advice here ?
Thanks,
Christian Henz.
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