__TimeLeft__ no value in the column

RT Users
1

Hi I have added below to the RT_SiteConfig.pm and all are working fine except the “TimeLeft” it just come as an empty column, can any one tell me how to rectify this. I am using RT4, oracle db and Redhat linux

Set ($DefaultSearchResultFormat, qq{
‘id/TITLE:#’,
‘QueueName’,
’>Subject/TITLE:Subject’,
‘Status’,
‘OwnerName’,
‘Priority’,
‘CustomField.{SLA}’,
‘NEWLINE’,
’’,
‘Requestors’,
‘CreatedRelative’,
‘ToldRelative’,
‘LastUpdatedRelative’,
‘Created/TITLE:Create Date’,
‘TimeLeft’
});

Thanks and Regards

2

Hi I have added below to the RT_SiteConfig.pm and all are working fine except the
“TimeLeft” it just come as an empty column, can any one tell me how to rectify this. I am
using RT4, oracle db and Redhat linux

After fixing several other errors in your format (use WebPath
instead of $RT::WebPath and this line is wrong:

   '<b>><A

the format works fine and displays TimeLeft for me.

-kevin