Hi Paul,
maybe the Problem is located in the apache2 configuration now.
I have in the /etc/apache2/sites-available/000-default.conf the following configuration:
<VirtualHost *:80>
ServerName RequestTrackerName:80
Redirect / https://RequestTrackerName/
ErrorLog ${APACHE_LOG_DIR}/error.log
CustomLog ${APACHE_LOG_DIR}/access.log combined
</VirtualHost>
Then in the /etc/apach2/sites-available/rt.conf I use these settings.
<IfModule mod_ssl.c>
<VirtualHost _default_:443>
# Request Tracker
ServerName RequestTrackerName:443
AddDefaultCharset UTF-8
DocumentRoot /opt/rt4/share/html
Alias /NoAuth/images/ /opt/rt4/share/html/NoAuth/images/
ScriptAlias / /opt/rt4/sbin/rt-server.fcgi/
<Location />
## Apache version >= 2.4
Require all granted
</Location>
<Directory "/opt/rt4/sbin">
SSLOptions +StdEnvVars
</Directory>
ErrorLog ${APACHE_LOG_DIR}/error.log
CustomLog ${APACHE_LOG_DIR}/access.log combined
SSLEngine on
SSLCertificateFile /path/to/certification.crt
SSLCertificateKeyFile /path/to/server.key
<FilesMatch "\.(cgi|shtml|phtml|php)$">
SSLOptions +StdEnvVars
</FilesMatch>
<Directory /usr/lib/cgi-bin>
SSLOptions +StdEnvVars
</Directory>
</VirtualHost>
</IfModule>
Could you check this?
Hopefully it will help you.