I may be a bit unfamiliar in the ways of RTIR, but when you start an investigation, how do you use “forward” to achieve this? The only relevant “forward” I know of is in the incident report, and will become a part of that ticket?
I may be a bit unfamiliar in the ways of RTIR, but when you start an investigation, how do you use “forward” to achieve this? The only relevant “forward” I know of is in the incident report, and will become a part of that ticket?