Hi i am unable to set the “owner” of tickets when using the rest api. All other fields are created with values no problem, except the owner field. I have tried using the username, the email address, upper, lower, proper case, etc, i just cannot get the owner field to populate. My response is 200 O…

I have resolved this now. A matter of formatting. If anyone wants PowerShell code for working against the REST Api let me know, im happy to share. working code $POSTParams = @{ user= 'user' pass= '****' content= "id: ticket/new`nOwner: andrew`nQueue: desk" } not working code $POSTParams = @{ u…

Set Owner in Create Ticket using API

RT Users

Andrew_Huddleston April 10, 2017, 9:31pm 4

Heres the request i am making. All of the fields populate the new ticket except for the “owner”

Cannot assign Owner with REST API