Login with root success: stays at login page

apache logs tell me login is successful.
Webpage will tell me credentials are incorrect if that is the case.
When they are correct, i just stay at the login page.

I’m not sure where to look for an answer to this dilemma.
Can anyone provide insight?
Fresh install, testing this out.

==> /var/log/apache2/error.log <==
[117469] [Wed Jun 28 17:00:09 2023] [info]: Successful login for root from 10.1.1.4 (/opt/rt5/sbin/../lib/RT/Interface/Web.pm:895)

==> /var/log/apache2/other_vhosts_access.log <==
rt.domain.com:80 10.1.1.4 - - [28/Jun/2023:10:00:09 -0700] "POST /NoAuth/Login.html HTTP/1.1" 302 445 "http://10.1.1.4/NoAuth/Login.html"
rt.domain.com:80 10.1.1.4 - - [28/Jun/2023:10:00:09 -0700] "GET / HTTP/1.1" 200 2547 "http://10.1.1.4/NoAuth/Login.html"

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Did you check this: RT 5.0.4 upgrade - Can't log in now - Login page just refreshesh - #4 by Cena_Stephen_ext_300

That was it, thank you.
I did see this post but didn’t think it applied as i’m not upgrading.
lesson learnt.
thanks

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