XML-RPC interface?

RT Users
1

Hi,

Before I start working on one, is there already a SOAP/XML-RPC interface for
RT3? Even better, is there one with documentation? :slight_smile:

We’d like our accounting system to create tickets for orders in progress,
and to have a couple of external interfaces for our supplier’s trouble
ticketing systems.

Best Regards,

Howard Jones

2

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Hi Howard,

not for RT3 yet, but I have built a Perl-Module which should make this
really simple to build as it simulates a Browser-Session (like
WWW::Mechanize, but XML-based) in which all common tasks can be
performed.

Just drop me an eMail, if you would like to know more about that, just
drop me an eMail.

Regards,

BenneAm Dienstag, 20.05.03 um 13:27 Uhr schrieb Howard Jones:

Hi,

Before I start working on one, is there already a SOAP/XML-RPC
interface for
RT3? Even better, is there one with documentation? :slight_smile:

We’d like our accounting system to create tickets for orders in
progress,
and to have a couple of external interfaces for our supplier’s trouble
ticketing systems.

Best Regards,

Howard Jones

rt-users mailing list
rt-users@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-users

Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm

Benjamin Boksa
b.boksa@sidebysite.de

side by site GmbH & Co. KG
Druckgestaltung & Webdesign

Barbarastr. 3-9 (Block 6)
D-50735 Koeln

Fon: +49 221 2790964
Fax: +49 221 2790965

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3

Hi,

Before I start working on one, is there already a SOAP/XML-RPC interface for
RT3? Even better, is there one with documentation? :slight_smile:

I’m in the midst of working on a SOAP interface to RT. I posted a
pointer to my current work to rt-devel. It doesn’t yet have a WSDL file
associated, as SOAP::Lite doesn’t really support them :confused: But once things
stabilize a bit, that should happen.
(http://lists.fsck.com/pipermail/rt-devel/2003-May/003918.html)

-j

We’d like our accounting system to create tickets for orders in progress,
and to have a couple of external interfaces for our supplier’s trouble
ticketing systems.

Best Regards,

Howard Jones

rt-users mailing list
rt-users@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-users

Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm

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