Worked time

RT Users
1

Dear RT-Users,

is there a possibility to summarize the “work-time” (for example totaly, for
one month,…) for

a) one queue ?
b) one queue for only one user ?
c) all work time for one user ?

Thank you verrry much for any information,

morel

2

Dear RT-Users,

is there a possibility to summarize (to add) the “work-time” off any user in
one queue?

ore to add the work time of all ticket in one queue?

Thank you verrry much for any information,

morel