Won't change rtname

I’ve changed $rtname in RT_SiteConfig and even RT_Config, but my
outgoing emails still tags themselves with
There is no need to reply to this message right now. Your ticket has
been
assigned an ID of [www.veryverylongdomainname.no #7].

Is there any other place I need to change this string?

Med vennlig hilsen / with kind regards
Steffen Tronstad

P please don’t print this e-mail unless you really need to.

Did you restart apache? Changes to RT_SiteConfig don’t take affect until
a restart of the web service.

Keith McDermott
Desktop Support Specialist - PCN
Physics Department, Purdue University

Web: http://www.physics.purdue.edu/pcn
E-mail: kmcdermo@purdue.edu
Phone: (765)496-2202
Address:525 Northwestern Avenue
West Lafayette, IN 47907

Check out our new documentation at:
http://www.physics.purdue.edu/PCN/doc/wiki

Steffen Tronstad wrote:

Yes, I figured that out eventually… I’m so used to cron-based (my fetchmail.sh) scripts to read directly from config-files or databases, that I overlooked the fact that mailgate posted everything to the http-service bluss

Thanks :slight_smile:

Med vennlig hilsen / with kind regards
Steffen Tronstad
BroadPark Games drift/design
NextGenTel AS, part of TeliaSonera Group
Tlf: +47 466 988 46
Mail: sttr@nextgentel.com mailto:sttr@nextgentel.com
 please don’t print this e-mail unless you really need to.

-----Opprinnelig melding-----Fra: Keith A McDermott [mailto:kmcdermo@purdue.edu]
Sendt: 3. desember 2008 15:27
Til: Steffen Tronstad
Kopi: rt-users@lists.bestpractical.com
Emne: Re: [rt-users] Won’t change rtname

Did you restart apache? Changes to RT_SiteConfig don’t take affect until
a restart of the web service.

Keith McDermott
Desktop Support Specialist - PCN
Physics Department, Purdue University

Web: http://www.physics.purdue.edu/pcn
E-mail: kmcdermo@purdue.edu
Phone: (765)496-2202
Address:525 Northwestern Avenue
West Lafayette, IN 47907

Check out our new documentation at:
http://www.physics.purdue.edu/PCN/doc/wiki

Steffen Tronstad wrote:

I’ve changed $rtname in RT_SiteConfig and even RT_Config, but my
outgoing emails still tags themselves with
There is no need to reply to this message right now. Your ticket has been
assigned an ID of [www.veryverylongdomainname.no
http://www.veryverylongdomainname.no #7].

Is there any other place I need to change this string?

Med vennlig hilsen / with kind regards

**Steffen Tronstad

P please don’t print this e-mail unless you really need to.



http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: sales@bestpractical.com

Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com