Wierd error upon installation

Hi,
I have mysql and perl and all the modules for rt installed. I run make
install for rt and it ends in the error below.
If any one can tell me what is wrong and/or how to fix it I would be
much apreaciative.

the make file creates the database and all the tables. i can connect
with a short script as the rtuser and select from the tables .

/local/mnt/workspace/jgedeon/local/bin/perl
-I//local/mnt/workspace/jgedeon/local/rt2/etc
-I//local/mnt/workspace/jgedeon/local/rt2/lib
//local/mnt/workspace/jgedeon/local/rt2/etc/insertdata
RT::Handle=HASH(0x11058c) couldn’t prepare the query 'SELECT * FROM Users
WHERE Name = ?'ORA-03115: unsupported network datatype or representation
(DBD: odescr failed)
Can’t call method “fetchrow_hashref” on an undefined value at
/local/mnt/workspace/jgedeon/local/lib/perl5/site_perl/5.8.0/DBIx/SearchBuilder/Record.pm
line 794.
RT::Handle=HASH(0x11058c) couldn’t execute the query 'INSERT INTO Users
(Comments, LastUpdatedBy, Password, Privileged, Created, RealName,
LastUpdated, Name, Creator) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?)‘ORA-01861:
literal does not match format string (DBD: oexec error)
Checking for existing system user…not found. This appears to be a new
installationCreating system user…Could not create user
*** Error code 1
make: Fatal error: Command failed for target `insert’

John

<>< Proverbs 3:5 “Trust in the Lord with all your heart and lean not on
your own understanding;”

Hi,
I have mysql and perl and all the modules for rt installed. I run make
install for rt and it ends in the error below.
If any one can tell me what is wrong and/or how to fix it I would be much
apreaciative.
the make file creates the database and all the tables. i can connect with a
short script as the rtuser and select from the tables .
/local/mnt/workspace/jgedeon/local/bin/perl
-I//local/mnt/workspace/jgedeon/local/rt2/etc
-I//local/mnt/workspace/jgedeon/local/rt2/lib
//local/mnt/workspace/jgedeon/local/rt2/etc/insertdata
RT::Handle=HASH(0x11058c) couldn’t prepare the query 'SELECT * FROM Users
WHERE Name = ?'ORA-03115: unsupported network datatype or representation
(DBD: odescr failed)
Can’t call method “fetchrow_hashref” on an undefined value at
/local/mnt/workspace/jgedeon/local/lib/perl5/site_perl/5.8.0/DBIx/SearchBuilder/Record.pm
line 794.
RT::Handle=HASH(0x11058c) couldn’t execute the query 'INSERT INTO Users
(Comments, LastUpdatedBy, Password, Privileged, Created, RealName,
LastUpdated, Name, Creator) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?)'ORA-01861:
literal does not match format string (DBD: oexec error)
Checking for existing system user…not found. This appears to be a new
installationCreating system user…Could not create user
*** Error code 1
make: Fatal error: Command failed for target `insert’
John

<>< Proverbs 3:5 “Trust in the Lord with all your heart and lean not on
your own understanding;”

But I put in the makefile that i am using mysql… infact rt connects to
the mysql db and creates the tables and database for its self and the user?

At 12:46 PM 9/12/2002 -0400, you wrote:

That looks rather like an oracle error…

Hi,
I have mysql and perl and all the modules for rt installed. I run make
install for rt and it ends in the error below.
If any one can tell me what is wrong and/or how to fix it I would be much
apreaciative.
the make file creates the database and all the tables. i can connect
with a
short script as the rtuser and select from the tables .
/local/mnt/workspace/jgedeon/local/bin/perl
-I//local/mnt/workspace/jgedeon/local/rt2/etc
-I//local/mnt/workspace/jgedeon/local/rt2/lib
//local/mnt/workspace/jgedeon/local/rt2/etc/insertdata
RT::Handle=HASH(0x11058c) couldn’t prepare the query 'SELECT * FROM Users
WHERE Name = ?'ORA-03115: unsupported network datatype or representation
(DBD: odescr failed)
Can’t call method “fetchrow_hashref” on an undefined value at

/local/mnt/workspace/jgedeon/local/lib/perl5/site_perl/5.8.0/DBIx/SearchBuilder/Record.pm

line 794.
RT::Handle=HASH(0x11058c) couldn’t execute the query 'INSERT INTO Users
(Comments, LastUpdatedBy, Password, Privileged, Created, RealName,
LastUpdated, Name, Creator) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?)‘ORA-01861:
literal does not match format string (DBD: oexec error)
Checking for existing system user…not found. This appears to be a new
installationCreating system user…Could not create user
*** Error code 1
make: Fatal error: Command failed for target `insert’
John

<>< Proverbs 3:5 “Trust in the Lord with all your heart and lean not on
your own understanding;”


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<>< Proverbs 3:5 “Trust in the Lord with all your heart and lean not on
your own understanding;”

Then where is it coming from I am really lost… I know oracle is
installed on a differnet machine and that i have the perl dbd for it
install but I put in the make file that i wanted to use mysql and that the
host was on the local host. What am I setting wrong?
Thanks for your time :slight_smile:
John
At 12:53 PM 9/12/2002 -0400, you wrote:

RT::Handle=HASH(0x11058c) couldn’t prepare the query 'SELECT * FROM
Users
WHERE Name = ?'ORA-03115: unsupported network datatype or
representation
(DBD: odescr failed)

That’s not a mysql error.

But I put in the makefile that i am using mysql… infact rt connects to
the mysql db and creates the tables and database for its self and the user?

At 12:46 PM 9/12/2002 -0400, you wrote:

That looks rather like an oracle error…

Hi,
I have mysql and perl and all the modules for rt installed. I run make
install for rt and it ends in the error below.
If any one can tell me what is wrong and/or how to fix it I would be
much
apreaciative.
the make file creates the database and all the tables. i can connect
with a
short script as the rtuser and select from the tables .
/local/mnt/workspace/jgedeon/local/bin/perl
-I//local/mnt/workspace/jgedeon/local/rt2/etc
-I//local/mnt/workspace/jgedeon/local/rt2/lib
//local/mnt/workspace/jgedeon/local/rt2/etc/insertdata
RT::Handle=HASH(0x11058c) couldn’t prepare the query 'SELECT * FROM
Users
WHERE Name = ?'ORA-03115: unsupported network datatype or representation
(DBD: odescr failed)
Can’t call method “fetchrow_hashref” on an undefined value at

/local/mnt/workspace/jgedeon/local/lib/perl5/site_perl/5.8.0/DBIx/Searc
hBuilder/Record.pm

line 794.
RT::Handle=HASH(0x11058c) couldn’t execute the query 'INSERT INTO Users
(Comments, LastUpdatedBy, Password, Privileged, Created, RealName,
LastUpdated, Name, Creator) VALUES (?, ?, ?, ?, ?, ?, ?, ?,
?)‘ORA-01861:
literal does not match format string (DBD: oexec error)
Checking for existing system user…not found. This appears to be a new
installationCreating system user…Could not create user
*** Error code 1
make: Fatal error: Command failed for target `insert’
John

<>< Proverbs 3:5 “Trust in the Lord with all your heart and lean not on
your own understanding;”


rt-users mailing list
rt-users@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-users

Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm


»|« Request Tracker... So much more than a help desk — Best Practical Solutions – Trouble Ticketing. Free.

<>< Proverbs 3:5 “Trust in the Lord with all your heart and lean not on
your own understanding;”


»|« Request Tracker... So much more than a help desk — Best Practical Solutions – Trouble Ticketing. Free.

<>< Proverbs 3:5 “Trust in the Lord with all your heart and lean not on
your own understanding;”