White screen when logging it RT 3.8.6

Hi There,

Two days ago I was working within RT as I do on a daily basis and I noticed that the ‘Owners’ had disappeared.

My attempt at fixing this, I rebooted the Server where RT is hosted.

The next time I logged on, I got a blank white screen and so does any other user logging in.

Could you please provide me with a solution to this problem?

Much appreciated,

Warren du Toit
IT Support Engineer
GREY HIGH SCHOOL
Port Elizabeth

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Tel:

+27 (0) 41 374 3300

College Drive
Mill Park
Port Elizabeth
South Africa
6001

Private Bag X0002
GREENACRES
6057

Direct Tel:

+27 (0) 41 392 7634

Fax:

+27 (0) 41 373 1096

wdutoit@greyhighschool.commailto:wdutoit@greyhighschool.com
www.greyhighschool.comhttp://www.greyhighschool.com/

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Hi There,

Two days ago I was working within RT as I do on a daily basis and I
noticed that the �Owners� had disappeared.

My attempt at fixing this, I rebooted the Server where RT is hosted.

The next time I logged on, I got a blank white screen and so does any
other user logging in.

Could you please provide me with a solution to this problem?

Sounds like a corrupted MySQL database. You’ll need to use your
preferred MySQL administration system (eg, phpMyAdmin, MysqlFront,
HeidiSQL, or the command line) to check for corrupted tables and repair
them.

Mark
http://mark.goodge.co.uk
http://www.ratemysupermarket.com