Which user/group should RT be using?

RT Users
1

My RT installation is working very well, but there are some things
that didn’t go as expected–according to the documentation I used to
install it.

One of those things is the fact that RT didn’t use the “rt” group I
created during installation–instead, it used the web servers user/
group to set file permissions.

My question is this: Does it matter if RT is using it’s own group or
that of the web server?

2

I always use the httpd group, no issues really

What issues are you seeing/having------Original Message------
From: Tom Smith
Sender: rt-users-bounces@lists.bestpractical.com
To: rt-users
Sent: Jul 7, 2008 20:33
Subject: [rt-users] Which user/group should RT be using?

My RT installation is working very well, but there are some things
that didn’t go as expected–according to the documentation I used to
install it.

One of those things is the fact that RT didn’t use the “rt” group I
created during installation–instead, it used the web servers user/
group to set file permissions.

My question is this: Does it matter if RT is using it’s own group or
that of the web server?
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3

I’m not seeing any issues. This one aspect of the installation just
didn’t go as expected based on what I read in the documentation, so
wanted to double-check with the list to ensure I didn’t miss anything.

That, and I haven’t really found anything specific defining which
permission should be placed on which directories in the /opt/rt3
hierarchy.On Jul 7, 2008, at 9:30 PM, chaim.rieger@gmail.com wrote:

I always use the httpd group, no issues really

What issues are you seeing/having

------Original Message------
From: Tom Smith
Sender: rt-users-bounces@lists.bestpractical.com
To: rt-users
Sent: Jul 7, 2008 20:33
Subject: [rt-users] Which user/group should RT be using?

My RT installation is working very well, but there are some things
that didn’t go as expected–according to the documentation I used to
install it.

One of those things is the fact that RT didn’t use the “rt” group I
created during installation–instead, it used the web servers user/
group to set file permissions.

My question is this: Does it matter if RT is using it’s own group or
that of the web server?

The rt-users Archives

Community help: http://wiki.bestpractical.com
Commercial support: sales@bestpractical.com

Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com

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