Tried installation as described on RHEL 4, FC6, FC5 and current Ubuntu but never succeded. Either Apache fails to restart or the RT-Mainpage does not come up.
I have installed other packages successfully, I know how to resolve dependencies etc but RT is a pain to me.
Any recommendations regarding which distro should be used or being avoided welcome.
Andreas
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if you want you can try debian. After the install, try
apt-get install request-tracker3.6
andreas.doppler@nearyconsulting.com wrote:
Tried installation as described on RHEL 4, FC6, FC5 and current Ubuntu but never succeded. Either Apache fails to restart or the RT-Mainpage does not come up.
I have installed other packages successfully, I know how to resolve dependencies etc but RT is a pain to me.
Any recommendations regarding which distro should be used or being avoided welcome.
Andreas
Sent from my BlackBerry� wireless handheld
Community help: http://wiki.bestpractical.com
Commercial support: sales@bestpractical.comDiscover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
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if you want you can try debian. After the install, try
apt-get install request-tracker3.6
andreas.doppler@nearyconsulting.com wrote:
Tried installation as described on RHEL 4, FC6, FC5 and current Ubuntu but never succeded. Either Apache fails to restart or the RT-Mainpage does not come up.
I have installed other packages successfully, I know how to resolve dependencies etc but RT is a pain to me.
Any recommendations regarding which distro should be used or being avoided welcome.
Andreas
Sent from my BlackBerry� wireless handheld
Community help: http://wiki.bestpractical.com
Commercial support: sales@bestpractical.comDiscover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
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Personally, I prefer to not use the pre-packaged options. I use Fedora
Core 5 with the source installation. I didn’t have any problems getting
it installed. In fact, I created a rudimentary script which will
install everything with only a few taps on the keyboard.
Of course, I had a dickens of a time setting it up the first time too
but, once I worked through all the kinks and figured out what needed to
be where, it became easier and easier.
Mathew
Subredu Manuel wrote:
if you want you can try debian. After the install, try
apt-get install request-tracker3.6
andreas.doppler@nearyconsulting.com wrote:
Tried installation as described on RHEL 4, FC6, FC5 and current Ubuntu but never succeded. Either Apache fails to restart or the RT-Mainpage does not come up.
I have installed other packages successfully, I know how to resolve dependencies etc but RT is a pain to me.
Any recommendations regarding which distro should be used or being avoided welcome.
Andreas
Sent from my BlackBerry� wireless handheld
Community help: http://wiki.bestpractical.com
Commercial support: sales@bestpractical.comDiscover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
The rt-users Archives
Community help: http://wiki.bestpractical.com
Commercial support: sales@bestpractical.com
Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
You can use Fedora (FC5). I compiled a list of rpms that are requisites to
install RT. All of them are part of the distribution, part of them are listed
in the “extras” repository. I don’t remember how the initial list was
created, I think I made a “rpm -a | grep perl” so some of of the rpms may be
unnecessary to RT or some of them will be used only by rt-3.7 (rtir2006xxx).
The instructions to install the RT itself are not complicated and you
can "first install it a lot of times, you need only to remove the /opt/rt3
directory (my install directory).
My “configure” command:
./configure --with-db-rt-pass=dbrtpw --with-db-dba=root --with-web-user=apache --with-web-group=apache
My apache configuration (/etc/httpd/conf.d):
<VirtualHost 150.x.x.x>
ServerName rt.my.company.com
DocumentRoot /opt/rt3/share/html
AddDefaultCharset UTF-8
# these four lines applies to Apache2+mod_perl2 only: {{{
PerlSetVar MasonArgsMethod CGI
RewriteEngine On
RewriteRule ^(.*)/$ $1/index.html
# }}}
PerlRequire /opt/rt3/bin/webmux.pl
<Location />
SetHandler perl-script
PerlHandler RT::Mason
</Location>
My list of installed perl RPMS:
perl-Cache-Simple-TimedExpiry
perl-Text-Glob
perl-Text-Template
perl-Calendar-Simple
perl-Compress-Zlib
perl-IO-Zlib
perl-Tie-DBI
perl-YAML
perl-Carp-Assert
perl-File-Find-Rule
perl-Net-IP
perl-XML-NamespaceSupport
perl-Params-Validate
perl-DBD-Pg
perl-DBIx-SearchBuilder
perl-Devel-StackTrace
perl-BerkeleyDB
perl-MIME-tools
perl-IPC-ShareLite
ImageMagick-perl
perl-File-MMagic
perl-Mail-SPF-Query
perl-Authen-SASL
perl-GDGraph
perl-Algorithm-Dependency
perl-Hook-LexWrap
perl-IO-Multiplex
perl-Regexp-Common
perl-Class-Container
perl-XML-DOM
perl-Class-Accessor-Chained
perl-HTML-Tagset
perl-Convert-ASN1
perl-XML-RegExp
perl-Exception-Class
perl-Net-Server
perl-Number-Compare
perl-HTML-Format
perl-Locale-Maketext-Lexicon
perl-Time-modules
perl-MLDBM
perl-Text-Wrapper
perl-UNIVERSAL-require
perl-Cache-Cache
perl-DBIx-DBSchema
perl-Class-ReturnValue
perl-Expect-Simple
perl-XML-Twig
perl-Crypt-SSLeay
perl-XML-Encoding
perl-IO-stringy
perl-MIME-Lite
perl-BSD-Resource
perl-Clone
perl-prefork
perl-TeX-Hyphen
perl-Devel-Symdump
groff-perl
perl-Module-Refresh
perl-GDTextUtil
perl-DBI
perl-libxml-perl
perl-LDAP
perl-Text-WikiFormat
perl-Text-Quoted
perl-URI
perl-Digest-HMAC
perl-Params-Util
perl-HTML-Tree
perl-Parse-Yapp
perl-Mail-Sendmail
perl-Net-CIDR-Lite
perl-File-Flat
perl-Text-Reform
perl-DateManip
perl-Locale-Maketext-Fuzzy
mod_perl
perl-DBD-MySQL
perl-HTTP-Server-Simple
perl-HTML-Mason
perl-XML-SAX
perl-Log-Dispatch
perl-Frontier-RPC
perl-IO-Tty
perl-Test-WWW-Mechanize
perl-XML-RSS
perl-TimeDate
perl-Convert-TNEF
perl-Test-LongString
perl-Font-AFM
perl-Razor-Agent
perl-Module-Versions-Report
perl-libwww-perl
perl-Archive-Zip
perl-Archive-Tar
perl-GSSAPI
perl-Test-Expect
perl-Tree-Simple
perl-Net-SSH
perl-MailTools
perl-File-Slurp
perl-FreezeThaw
openssl-perl
perl-GD
perl-WWW-Mechanize
perl-Carp-Assert-More
perl-Apache-Session
perl-Class-Accessor
perl-Digest-SHA1
perl-HTML-Parser
perl-Convert-BinHex
perl-Unix-Syslog
perl-Error
perl-Want
perl-XML-Dumper
perl-Expect
perl-Config-Tiny
perl-Convert-UUlib
perl-Net-DNS
perl-HTML-Scrubber
perl-suidperl
perl-XML-Parser
perl-DBD-SQLite
perl-XML-Grove
perl-SGMLSpm
perl-Class-Autouse
perl-Class-Data-Inheritable
perl-Text-Autoformat
perl-Test-Inline
perl-IO-String
perl-TermReadKey
perl-Mail-Sender
perl-HTTP-Server-Simple-Mason
perl-XML-SimpleEm Domingo 04 Março 2007 14:20, Subredu Manuel escreveu:
if you want you can try debian. After the install, try
apt-get install request-tracker3.6
andreas.doppler@nearyconsulting.com wrote:
Tried installation as described on RHEL 4, FC6, FC5 and current Ubuntu
but never succeded. Either Apache fails to restart or the RT-Mainpage
does not come up.I have installed other packages successfully, I know how to resolve
dependencies etc but RT is a pain to me.Any recommendations regarding which distro should be used or being
avoided welcome.Andreas
Sent from my BlackBerry® wireless handheld
Community help: http://wiki.bestpractical.com
Commercial support: sales@bestpractical.comDiscover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
Community help: http://wiki.bestpractical.com
Commercial support: sales@bestpractical.comDiscover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
Fernando Frota Machado de Morais
IR Team - Divisao de Redes de Comunicacao
Centro de Computacao
Universidade Federal de Minas Gerais
Brasil
Tel. +55(31)3499.4007 Fax. +55(31)3499.4004
/"
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In FC6 it is included in fedora extras.
So that if you type:
yum install rt3
It should install all dependencies for a base install of rt.
The version now provided is 3.6.3 and it is working for me in a test
environment this way.
HIH,
Gianluca