I just ran into this problem exactly. Newer versions of sendmail have a security
feature in them that won’t allow them to run arbitrary executables.
What you need to do to fix this is make a link in the /etc/smrsh folder to the rt-
This will fix the problem.
Russ---- Original Message ----
From: Valerio Romano
Date: Wed 11/8/00 15:12
Subject: [rt-users] sendmail service unavailable
RT passed QA with flying colors on my test box.
Now I have installed it on what will be in the production environment and
got a new error I have never seen before:
Nov 8 14:56:53 tps sendmail: OAA01594:
to=|"/usr/local/rt/bin/rt-mailgate opsrequest correspond", delay=00:00:00,
xdelay=00:00:00, mailer=prog, stat=Service unavailable
Nov 8 14:56:53 tps sendmail: OAA01594: OAA01595: DSN: Service
I would very much like to ditch our old worthless ticketing system- so any
help would be great.
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