When sending E-mails from a php webform

RT Users
1

Is there any way to get RT to understand the Custom Field values??

So that I can define them?

//Jonas Lindvall

2

I have a simple PHP webform where I enter information witch i then e-mail
into RT.

Is there anyway to get RT to recoginize the custom fields?? All thoose
e-mails look exactly the same.

//Jonas Lindvall

3

In my understanding, you have to use custom fields with the names like
CustomField-ddddttttttttt
where dddd - a number, and ttttttttt - whatever you want

-Dimitry-----Original Message-----
From: rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Jonas
Lindvall (AllTele)
Sent: Thursday, August 26, 2004 3:40 AM
To: Jonas Lindvall (AllTele); rt-users@lists.bestpractical.com
Subject: [rt-users] When sending E-mails from a php webform

I have a simple PHP webform where I enter information witch i then e-mail
into RT.

Is there anyway to get RT to recoginize the custom fields?? All thoose
e-mails look exactly the same.

//Jonas Lindvall

http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Be sure to check out the RT wiki at http://wiki.bestpractical.com

4

Is there anyway to get RT to recoginize the custom fields?? All thoose
e-mails look exactly the same.

parsing custom fields from email has been covered on the mailing
list. The current preferred method is to use a scrip. Check the list
archives.

seph