We just upgraded from 1.0.1 to 1.0.2 and I have noticed a very odd bug in
WebRT that just appeared with 1.0.2. One of our heavy users has a
Macintosh that he uses RT from, which should pose no problem. HOWEVER,
whenever that user replies to a ticket, RT does not send Email for it. It
records the correspondance in the database, it even says everything worked
fine, but no Email is sent.
If the user puts an Email into the manual CC: and BCC: fields those
messages go out, but otherwise it just goes into the bitbucket. The
weirdest part about it is that I can do the exact same thing from Windows
and it is sent EVERY time (and from lynx as well). Are there any changes
in 1.0.2’s webrt that could make this odd problem happen?
.----------------- PGP Key:
finger firstname.lastname@example.org -----------------.
| Robert Gash | Work - email@example.com |
| Senior Systems Administrator | Personal - firstname.lastname@example.org |
| VenerNet Inc – www.fasturl.net | http://www.gashalot.com |
`---- PGP Key Fprint: 78 5D 64 D2 99 F3 D8 A0 B2 56 DF EF F2 C6 D3 DF ----’