Web services with RT

RT Users
1

Hi all,

Is it possible to call RT functions from PHP (or other languages) ?

for example, for creating a ticket, listing tickets in a given queue, adding
comment … etc ,all through a web page developped in php.

Is there any possibility to install a Web Service for RT (via SOAP or WSDL)
?

there must be a “clean” way to modify data in the RT database without
accessing it directly from php.

Thanks for your help

2

I was just mentioning this to my Dev… I know that PHP5 supposedly has a way to encapsulate perl objects and reference them. I’ve not dug into this possibility yet…

Michael Eraña, CISSP
CTO
PC Network, Inc.
eranam@lanusa.comFrom: rt-users-bounces@lists.bestpractical.com [mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Mohamed Ali Bouirmane
Sent: Monday, March 27, 2006 10:51 AM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] Web services with RT

Hi all,

Is it possible to call RT functions from PHP (or other languages) ?

for example, for creating a ticket, listing tickets in a given queue, adding comment ... etc ,all through a web page developped in php.

Is there any possibility to install a Web Service for RT (via SOAP or WSDL) ?

there must be a "clean" way to modify data in the RT database without accessing it directly from php.

 

Thanks for your help