Web server clarification

RT Users
1

Hi all,

I have RT and its database installed and running properly, but now I need
to set up the web server. I’m quite confused on how to do that, even with
the readme – it’s really just given me more questions than answers. If
anyone could help me out with a few of these questions, I’d really
appreciate it.

  1. What’s the difference between the standalone server and the apache
    server?
  2. Which type of server should you use for development and testing versus
    production?
  3. Is the standalone server integrated into apache?
  4. Can you have a standalone RT server and an apache server on the same
    box? If so, how?
  5. How do you handle big attachments with the web server? It looks like the
    possible size got diminished from the last version.
  6. Are there any step-by-step walkthroughs out there that are clearer than
    the readme, that explain what is being done and why?

I’m very inexperienced with setting things up on servers, so this whole
thing has been kind of overwhelming.

Thanks!

2

Hi all,

I have RT and its database installed and running properly, but now I need
to set up the web server. I’m quite confused on how to do that, even with
the readme – it’s really just given me more questions than answers. If
anyone could help me out with a few of these questions, I’d really
appreciate it.

  1. What’s the difference between the standalone server and the apache
    server?

standalone server is a pure perl HTTP server that you can use to play with
RT. Go with apache in production.

  1. Which type of server should you use for development and testing versus
    production?

standalone is perfect in development, one command line and server is up and
running, no need to configure apache. RT core developers use it all the
time.

  1. Is the standalone server integrated into apache?

no.

  1. Can you have a standalone RT server and an apache server on the same
    box? If so, how?

Yes, you can. Standalone server by default start on higher port. I wouldn’t
recommend to use production as play ground. It’s so easy to pick wrong
configuration and start playing with production DB without noticing.

  1. How do you handle big attachments with the web server? It looks like
    the possible size got diminished from the last version.

More context on this question, please.

  1. Are there any step-by-step walkthroughs out there that are clearer than

the readme, that explain what is being done and why?

Have you read Web deployment - RT 5.0.5 Documentation - Best Practical ?

I’m very inexperienced with setting things up on servers, so this whole
thing has been kind of overwhelming.

Thanks!

Best regards, Ruslan.